Imperial Locksmith & Security takes calls on the Upper East Side from its base at 113 E 31st St in Midtown, rather than a shop in the area.

Situations a locksmith handles in Upper East Side

  • A property manager is arranging an occupancy change and needs to identify which keys operate which openings.
  • A new occupant has keys but does not know how many copies were previously distributed.
  • An owner wants an individual door reviewed without changing the building's shared key arrangement.
  • A manager holds several room keys and needs to compare separate keying with a master key hierarchy.

Services available here

  • Lock change and rekey
  • Master key systems
  • High-security locks
  • Commercial door hardware
  • 24/7 emergency lockout

At a handover, count the doors in the access arrangement, not just the keys on the ring. A key may operate more than one cylinder. A shared entrance may also belong to a building-wide plan that an individual occupant cannot change independently.

Keep keying and hardware condition separate. A cylinder may need a different key arrangement while the surrounding lock remains. A loose handle, dragging door, or sticking latch calls for a mechanical review as well.

Booking a visit

Share the Upper East Side address, the reason for the change, and the doors the current keys operate. Have photos and available keys ready. Identify the owner or manager who can approve work, especially where a shared entrance is involved.

Common questions

Is there an Imperial shop on the Upper East Side?

No. The customer-visit location is at 113 E 31st St in Midtown. The business takes service calls on the Upper East Side from that base.

Should an occupant change the common entrance cylinder?

That decision belongs with the person responsible for the shared opening. Explain how the individual lock relates to the building's existing keys before arranging changes.

Does a new occupant need a whole new lock?

Not automatically. Review the cylinder's condition, the status of previous keys, and the desired operation. Rekeying and hardware replacement address different questions.