All service areas

Imperial Locksmith & Security is based at 165 Madison Ave in Midtown Manhattan and serves commercial buildings, residential properties, and institutions across the neighborhood and all five boroughs of New York City. Whether you manage a Class A office tower, a mixed-use building on Sixth Avenue, or a co-op apartment on East 57th Street, we handle access control, master key systems, CCTV, commercial door hardware, emergency lockouts, and high-security lock installations.

What kinds of security projects do Midtown Manhattan buildings typically need?

Midtown is dense with commercial real estate. You have Rockefeller Center office buildings, Murray Hill brownstones converted to medical suites, hotel properties along Seventh Avenue, and retail corridors on Fifth and Madison. Each building type brings a specific set of security demands.

Property managers and facilities teams in Midtown call us when a tenant moves out and needs a rekey, when a building is upgrading from traditional keys to card access, or when an inspection flags non-compliant hardware on a fire exit.

Which lock and security brands do you install and service in Midtown Manhattan?

We work with the full range of hardware, from mechanical high-security cylinders to networked electronic access platforms. Specific brands and models we install and service regularly include:

If a property already has a system installed by another vendor, we service and expand it rather than replace it unnecessarily. We audit what is in place, identify vulnerabilities, and recommend targeted upgrades.

How does Imperial Locksmith & Security respond to emergency calls in Midtown Manhattan?

Being based at 165 Madison Ave puts us inside the neighborhood. When a property manager on West 42nd Street calls because a tenant is locked out at 11 PM, or a facilities director on Park Avenue reports a broken key in a server room door, we are not driving in from another borough.

For commercial emergencies, our technicians carry the hardware most commonly needed in Midtown on their service vehicles: replacement cylinders, common exit device parts, and standard commercial locksets. Many jobs are resolved in a single visit.

For residential emergencies, whether a renter is locked out of an East 54th Street apartment or a homeowner in Murray Hill needs a broken lock replaced, we respond with the same speed. We service Kwikset, Schlage, Baldwin, and Medeco residential hardware and can replace or rekey on site.

We also serve the wider New York City area, including the Financial District, Chelsea, Tribeca, the Upper East Side, and all five boroughs. Response times outside Midtown vary by location and time of day, but the same technicians and the same hardware inventory cover every job.

To get a response time estimate or schedule a commercial security assessment, contact Imperial Locksmith & Security through the contact section on our website. We also serve building owners and managers across all five boroughs of New York City.

Frequently asked questions

How quickly can a locksmith reach me in Midtown Manhattan?

Response times in Midtown vary by time of day and traffic, but our central location at 165 Madison Ave means we are positioned to reach most Midtown addresses faster than a shop based in the outer boroughs.

Can you rekey an entire office building in Midtown?

Yes. We design and install master key systems for multi-tenant commercial buildings of all sizes, rekeying every cylinder to fit within a new key hierarchy so tenants have independent access and management retains a grand master key.

Do you work outside Midtown Manhattan?

Absolutely. While Midtown is our home base at 165 Madison Ave, we serve all five boroughs including the Financial District, Chelsea, Tribeca, the Upper East Side, Murray Hill, and neighborhoods across Brooklyn, Queens, the Bronx, and Staten Island.

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